Deputy Manager – Liverpool

At Beluga Rox, we are looking for an experienced and motivated Deputy Manager to support the Registered Manager in leading our client’s well-established service in Liverpool.

This is an excellent opportunity for someone who enjoys responsibility, takes pride in maintaining high standards and wants to make a genuine difference to the lives of the people they support.

Working closely with the Registered Manager, you will play a key role in the day-to-day running of the service, helping to ensure high-quality care, strong compliance, effective staffing and a positive, supportive culture for both clients and colleagues.

The Role

As Deputy Manager, you will be hands-on, visible and actively involved in maintaining the quality and performance of the service.

Your responsibilities will include:

• Supporting the Registered Manager with the overall leadership and day-to-day management of the service.

• Helping to ensure the service remains compliant with relevant regulations, internal policies and quality standards.

• Ensuring care plans are person-centred, accurate and regularly reviewed to reflect each client’s individual needs and preferences.

• Monitoring quality and safety through audits, spot checks, reviews and continuous improvement activity.

• Coordinating rotas and staffing to ensure safe, reliable coverage and continuity of care.

• Building strong relationships with clients and families, responding to concerns promptly and professionally.

• Supporting the management of incidents, complaints, safeguarding concerns and investigations, ensuring appropriate actions and learning are followed through.

• Supporting the recruitment, induction, training, coaching and development of care teams.

• Helping colleagues understand expectations, maintain high standards and feel confident in their roles.

• Working closely with families, healthcare professionals and internal teams to ensure care is coordinated, responsive and effective.

• Deputising for the Registered Manager when required and providing confident leadership across the service.

What We’re Looking For

We are looking for someone who combines strong leadership skills with empathy, good judgement and a genuine commitment to delivering excellent care.

Ideally, you will have:

• Previous experience in a supervisory, deputy or management role within health or social care.

• A strong understanding of quality, safeguarding, compliance and person-centred care.

• Experience supporting or managing care teams in a busy service environment.

• Excellent communication and relationship-building skills.

• The confidence to make decisions, solve problems and remain calm under pressure.

• The ability to lead by example and motivate others to achieve high standards.

• Strong organisational and time-management skills.

• A proactive approach to quality improvement and service development.

• A compassionate, professional and people-focused leadership style.

Why Join?

This is an opportunity to join a well-established service where your contribution will have a direct impact on both clients and colleagues.

You can expect:

• Competitive salary

• Regular reward and recognition

• Ongoing training and professional development

• Genuine career progression opportunities

• The opportunity to build on your existing management experience

• A supportive working environment where high standards and great care are genuinely valued

Making an Impact in Liverpool

Great care is built on consistency, communication and attention to detail.

As Deputy Manager, you will help ensure clients receive dependable, person-centred support, care teams feel valued and well-led, and any issues are dealt with quickly and professionally.

You will also play an important role in creating a positive working environment where colleagues feel supported, developed and motivated to stay — because strong, stable teams deliver the best outcomes for the people they care for.

Ready to Apply?

If you are ready to take the next step in your leadership career and want a role where you can make a meaningful difference, we would love to hear from you.

To find out more about this exciting Deputy Manager opportunity in Liverpool, please contact Holly at Beluga Rox on 01244 562 000 or email holly@belugarox.co.uk.